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GLOSSARY

BaaS (Banking as a Service)

A model where licensed banks expose banking capabilities to other companies via APIs, letting them embed accounts, cards, or payments.

Banking as a Service (BaaS) lets non-bank companies offer banking features by using APIs from licensed banks or providers.

With BaaS, teams can embed account opening, issuing cards, or payment rails into products without building their own core banking stack. It reduces compliance overhead and speeds up go-to-market for fintech features.

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In the product

Where this term matters in operation.

The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.

In sales

Terms like this appear inside POS, checkout, bookings, offers, and customer communication.

In back office

Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.

In integrations

APIs, imports, webhooks, and exports work better when teams use the same definitions.