ONE GUEST
Across reception, restaurant, and spa.
Same record everywhere. Loyalty, history, allergens — visible to every team in real time.
PMS, channel manager, RMS, restaurant POS, and payments — built around one guest record.
ONE GUEST
Same record everywhere. Loyalty, history, allergens — visible to every team in real time.
RATE PARITY
Built-in channel manager + RMS keep parity enforced across direct, OTA, and walk-in.
Operating day
Kotao covers the work before, during, and after the operating day. Teams do not have to decide which disconnected tool has the truth right now.
Reservations, orders, stock, staffing, and website content are ready before the team walks into the day.
POS, bookings, payments, messages, and team workflows write live into the same workspace.
Revenue, payouts, stock movements, guest profiles, and team hours are already ready for reporting and follow-up.
BUILT FOR
One platform. The capabilities that matter for your industry — out of the box.
PROPERTY MANAGEMENT
Reservations, housekeeping, billing, and channels in one record. No more swivel-chair operations.
CHANNEL MANAGER
Booking.com, Expedia, Amazon, eBay, Zalando — push inventory and rates from one place. Get orders back in the same record.
REVENUE MANAGEMENT
Demand-driven pricing for hotels, restaurants, and retail. No spreadsheets. No third-party RMS bill.
POINT OF SALE
One POS for counter, table, and tap. Same data as your online store. Works offline.
CUSTOMERS & GUESTS
Live segments, loyalty, and email/SMS — built into the system. No CSV exports. No Klaviyo bill.
PAYMENTS
Cards, wallets, bank payments, vouchers, and local methods in one flow. Kotao keeps the payment, order, customer, payout, and accounting context attached to the same operating record.
Implementation
A good rollout follows operational pressure. First the workflow blocking the team today, then the adjacent apps, then automation and reporting.
Define the first location or highest-pressure workflow.
Import products, customer data, roles, and existing bookings.
Connect payments, website, messages, and reporting.
Turn on more locations, apps, and automations in the rhythm of the business.
Average RevPAR uplift.
12 %
BUILT FOR
Same platform, different shop floor.