Restaurants and cafes
Fast service teams use POS, bookings, stock, loyalty, and payouts from the same workspace.
CUSTOMERS
Operators running their business on Kotao.
Restaurants, hotels, retail groups, and e-commerce merchants. One platform across every surface.
Hotels and hostels
Rooms, folios, guest profiles, restaurant spend, and payments stay tied to one guest record.
Retail and e-commerce
Store POS, online checkout, inventory, CRM, campaigns, and reporting move together.
CUSTOMERS
What we publish before a case study goes live.
Customer pages should be useful even before we name accounts. This route now explains who Kotao is built for and what a public story will prove.
- Stack before Kotao: tools replaced or connected
- Rollout path: first workflow, migration, and training
- Operational result: reconciliation, service, and reporting changes
- Product surface: apps used by the team every day
How this area is shaped
Not a disconnected corner of the product.
This page is intentionally part of the broader Kotao system. The route is compact today, but the product area is built around the same data, permissions, and workflows.
Data model
Customers, organizations, contacts, locations, permissions, and activity are mapped to the same system objects.
Workflows
Each area gets clear handoffs into POS, CRM, bookings, websites, payments, inventory, and reporting.
Partners and imports
Existing lists, tools, providers, and operational edge cases can be brought over deliberately.
Rollout
Early customers start with a guided pilot, then expand into more apps or locations.