Skip to main content
Kotao PMS

Run the front desk.
Run the back office.
From one screen.

Reservations, housekeeping, billing, and channels in one record. No more swivel-chair operations.

ONE GUEST

Same record, every touchpoint.

Front-desk, restaurant, and online bookings share one guest profile. Loyalty, history, preferences — always current.

CHANNELS

Booking.com, Expedia, direct.

Built-in channel manager pushes inventory and rates to every OTA. No separate vendor.

OPERATIONS

Housekeeping that knows the room.

Statuses, allergens, late-checkout flags — visible to every team in real time.

In operation

Kotao PMS is not a disconnected module.

The app sits inside the shared Kotao workspace. That is the difference between adding one more tool and running the daily workflow on an operating system.

Every action writes back to the same operating record instead of collecting data for later exports.

Roles, permissions, and audit logs stay connected to the rest of the workspace.

Reporting, CRM, payments, and website surfaces see the change without a team checking CSVs.

Rollout

From pain point to standard process.

Kotao does not need to be switched on all at once. Most teams start with the workflow that costs the most time today, then expand after the team trusts it.

  1. 01

    Map the workflow

    We start with the way the team works today: who touches it, which data is missing, and which systems still need to connect.

  2. 02

    Shape the record

    Products, customers, roles, bookings, and payments are modelled so other Kotao apps can use the same source of truth.

  3. 03

    Launch a pilot

    One location, one team, or one clear process goes live first so operators see production behavior, not a demo script.

  4. 04

    Expand the surface

    Once the core workflow is stable, more locations, apps, automations, and reports can be switched on without re-importing data.

Lower no-show rate.

30 %

Connected apps

What starts working around it.

Once this workflow is live, adjacent apps can use the same customers, products, payments, and permissions.

BOOKINGS & TABLE PLAN

Kotao Bookings

One booking surface for restaurants, salons, classes, events. Confirmations, deposits, no-show protection.

REVENUE MANAGEMENT

Kotao RMS

Demand-driven pricing for hotels, restaurants, and retail. No spreadsheets. No third-party RMS bill.

CUSTOMERS & GUESTS

Kotao CRM

Live segments, loyalty, and email/SMS — built into the system. No CSV exports. No Klaviyo bill.