PROPERTY MANAGEMENT
Run the front desk.
Run the back office.
From one screen.
Reservations, housekeeping, billing, and channels in one record. No more swivel-chair operations.
In the app
What Kotao PMS does, day to day.
- No-shows down 30%
- Sub-2-min check-in
- OTA channels included
- 01
ONE GUEST
Same record, every touchpoint.
Front-desk, restaurant, and online bookings share one guest profile. Loyalty, history, preferences: always current.
- 02
CHANNELS
Booking.com, Expedia, direct.
Built-in channel manager pushes inventory and rates to every OTA. No separate vendor.
- 03
OPERATIONS
Housekeeping that knows the room.
Statuses, allergens, late-checkout flags: visible to every team in real time.
In operation
Kotao PMS is not a disconnected module.
The app sits inside the shared Kotao workspace. That is the difference between adding one more tool and running the daily workflow on an operating system.
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Every action writes back to the same operating record instead of collecting data for later exports.
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Roles, permissions, and audit logs stay connected to the rest of the workspace.
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Reporting, CRM, payments, and website surfaces see the change without a team checking CSVs.
Rollout
From pain point to standard process.
Kotao does not need to be switched on all at once. Most teams start with the workflow that costs the most time today, then expand after the team trusts it.
- 01
Map the workflow
Start with the way the team works today: who touches it, which data is missing, and which systems still need to connect.
- 02
Shape the record
Products, customers, roles, bookings, and payments are modelled so other Kotao apps can use the same source of truth.
- 03
Launch a pilot
One location, one team, or one clear process goes live first so operators see production behavior, not a demo script.
- 04
Expand the surface
Once the core workflow is stable, more locations, apps, automations, and reports can be switched on without re-importing data.
30 %
Lower no-show rate.
Connected apps
What starts working around it.
Once this workflow is live, adjacent apps can use the same customers, products, payments, and permissions.
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BOOKINGS & TABLE PLAN
Kotao Bookings
One booking surface for restaurants, salons, classes, events. Confirmations, deposits, no-show protection.
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REVENUE MANAGEMENT
Kotao RMS
Demand-driven pricing for hotels, restaurants, and retail. No spreadsheets. No third-party RMS bill.
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CUSTOMERS & GUESTS
Kotao CRM
Live segments, loyalty, and email/SMS: built into the system. No CSV exports. No Klaviyo bill.
Run the till. Run the books. Run the team.
POS, bookings, payments, inventory, payroll, website, reporting. One product. One bill. No plugin chain to maintain.