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Journal

Stories from operators on Kotao.

Field notes from restaurants, hotels, and shops running their business on one platform.

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Library

All articles.

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What we cover

Product, operations, and commercial context.

The library is written for teams choosing or operating Kotao: owners, operators, finance, marketing, product, and technical teams that need the same system to make sense.

  1. 01

    Product decisions

    How the POS, PMS, payments, CRM, websites, inventory, HR, and reporting layers fit together.

  2. 02

    Operator playbooks

    Practical notes for restaurants, hotels, retail, ecommerce, cafes, bars, groups, and service teams.

  3. 03

    Money and controls

    Payments, reconciliation, accounting, pricing, compliance, permissions, data residency, and audit trails.

Run the till. Run the books. Run the team.

POS, bookings, payments, inventory, payroll, website, reporting. One product. One bill. No plugin chain to maintain.