REGULARS
The barista should know.
Loyalty, preferences, last orders: visible at the till the moment a customer pays.
FOR CAFÉS
Fast counter.
Loyal customers.
Honest books.
POS, loyalty, payroll, and accounting: for the place where speed matters more than configuration.
Pressure points
Where the day gets hard.
These are the moments operators mention first. Kotao is built around them, not around a feature list.
TIPS
Tip pools that work.
Tip distribution rules tied to scheduled hours. Payroll runs on the same data. No spreadsheets.
Operating day
Cafés need more than checkout.
Kotao covers the work before, during, and after the operating day. Teams do not have to decide which disconnected tool has the truth right now.
Before opening
Reservations, orders, stock, staffing, and website content are ready before the team walks into the day.
During service
POS, bookings, payments, messages, and team workflows write live into the same workspace.
After close
Revenue, payouts, stock movements, guest profiles, and team hours are already ready for reporting and follow-up.
One record through the day
- Service
- Booking
- Inventory
- Payment
- Team
- Reporting
BUILT FOR
What your team uses every day.
One platform. The capabilities that matter for your industry, out of the box.
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POINT OF SALE
Kotao POS
One POS for counter, table, and tap. Same data as your online store. Works offline.
See how it works -
CUSTOMERS & GUESTS
Kotao CRM
Live segments, loyalty, and email/SMS: built into the system. No CSV exports. No Klaviyo bill.
See how it works -
TEAM & PAYROLL
Kotao HRM
Shifts, time-off, payroll, and onboarding for the whole team. Connected to the till, so labor cost stays honest.
See how it works -
PAYMENTS
Kotao Payments
Cards, wallets, bank payments, vouchers, and local methods in one flow. Kotao keeps the payment, order, customer, payout, and accounting context attached to the same operating record.
See how it works -
WEBSITE & STOREFRONT
Kotao CMS
Build the public site without a separate Shopify or Webflow bill. Products, content, and bookings share one data model.
See how it works
Implementation
Not all at once. All expandable.
A good rollout follows operational pressure. First the workflow blocking the team today, then the adjacent apps, then automation and reporting.
See the full platform- 01
Define the first location or highest-pressure workflow.
- 02
Import products, customer data, roles, and existing bookings.
- 03
Connect payments, website, messages, and reporting.
- 04
Turn on more locations, apps, and automations in the rhythm of the business.
Run the till. Run the books. Run the team.
POS, bookings, payments, inventory, payroll, website, reporting. One product. One bill. No plugin chain to maintain.