FOR GROUPS & CHAINS

Many shops.
One platform.
One reconciliation.

Multi-entity, multi-currency, multi-locale — for groups operating five to five hundred locations.

VISIBILITY

What's happening across the estate.

Roll-up dashboards across all locations. Drill down to a single till on a single shift.

GOVERNANCE

Per-entity rules. Central control.

Tax codes, fiscalization, payment routing, language — set per legal entity. Audit trail across the estate.

Operating day

Groups & Chains need more than checkout.

Kotao covers the work before, during, and after the operating day. Teams do not have to decide which disconnected tool has the truth right now.

Before opening

Reservations, orders, stock, staffing, and website content are ready before the team walks into the day.

During service

POS, bookings, payments, messages, and team workflows write live into the same workspace.

After close

Revenue, payouts, stock movements, guest profiles, and team hours are already ready for reporting and follow-up.

BUILT FOR

What your team uses every day.

One platform. The capabilities that matter for your industry — out of the box.

01 Service
02 Booking
03 Inventory
04 Payment
05 Team
06 Reporting

POINT OF SALE

Kotao POS

One POS for counter, table, and tap. Same data as your online store. Works offline.

OPERATIONS & INVENTORY

Kotao ERP

Real-time inventory across every location and channel. Auto-reorder. Built-in supplier purchasing.

CUSTOMERS & GUESTS

Kotao CRM

Live segments, loyalty, and email/SMS — built into the system. No CSV exports. No Klaviyo bill.

TEAM & PAYROLL

Kotao HRM

Shifts, time-off, payroll, and onboarding for the whole team. Connected to the till — labor cost stays honest.

PAYMENTS

Kotao Payments

Cards, wallets, bank payments, vouchers, and local methods in one flow. Kotao keeps the payment, order, customer, payout, and accounting context attached to the same operating record.

CHANNEL MANAGER

Kotao Channels

Booking.com, Expedia, Amazon, eBay, Zalando — push inventory and rates from one place. Get orders back in the same record.

REVENUE MANAGEMENT

Kotao RMS

Demand-driven pricing for hotels, restaurants, and retail. No spreadsheets. No third-party RMS bill.

WEBSITE & STOREFRONT

Kotao CMS

Build the public site without a separate Shopify or Webflow bill. Products, content, and bookings share one data model.

Implementation

Not all at once. All expandable.

A good rollout follows operational pressure. First the workflow blocking the team today, then the adjacent apps, then automation and reporting.

01
Define the first location or highest-pressure workflow.
02
Import products, customer data, roles, and existing bookings.
03
Connect payments, website, messages, and reporting.
04
Turn on more locations, apps, and automations in the rhythm of the business.