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GLOSSARY

Disbursement

Outbound payment from a platform to a recipient, such as payouts to merchants or gig workers.

A disbursement is a payout from a platform to a recipient (e.g., merchant settlements, gig worker earnings, refunds). Methods include bank transfers, real-time rails, or card push-to-debit.

Unlike peer-to-peer payments, disbursements are typically business-to-individual or business-to-business. Timing, fees, and risk checks (KYC/KYB) affect user experience and cost.

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In the product

Where this term matters in operation.

The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.

In sales

Terms like this appear inside POS, checkout, bookings, offers, and customer communication.

In back office

Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.

In integrations

APIs, imports, webhooks, and exports work better when teams use the same definitions.