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GLOSSARY

Fraud Detection / Risk Assessment

Tools and models that score transactions or accounts to block or step-up risky activity.

Fraud detection (risk assessment) evaluates transactions, accounts, or devices to spot abuse. Signals include device fingerprints, behavior, velocity, chargeback history, and identity data.

For cards, models can adjust friction by context: card-present vs. card-not-present, use of network tokenization, or wallets like Apple Pay and Google Pay. Strong risk controls reduce card fraud and chargebacks.

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In the product

Where this term matters in operation.

The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.

In sales

Terms like this appear inside POS, checkout, bookings, offers, and customer communication.

In back office

Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.

In integrations

APIs, imports, webhooks, and exports work better when teams use the same definitions.