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GLOSSARY

GDPR (General Data Protection Regulation)

EU privacy regulation governing personal data processing, rights, and safeguards.

GDPR sets rules for collecting and processing personal data of individuals in the EU/EEA. Key concepts: lawful basis, data minimization, purpose limitation, and data subject rights (access, deletion, portability).

Controllers and processors must implement security (e.g., ISO 27001 controls), handle cross-border transfers, and manage breach notifications. Privacy notices, DPAs, and retention schedules are essential artifacts.

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In the product

Where this term matters in operation.

The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.

In sales

Terms like this appear inside POS, checkout, bookings, offers, and customer communication.

In back office

Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.

In integrations

APIs, imports, webhooks, and exports work better when teams use the same definitions.