GLOSSARY
KYC / KYB (Know Your Customer / Business)
Identity and business verification required to onboard customers or merchants and prevent financial crime.
KYC/KYB are checks that verify individuals (KYC) or companies (KYB) before providing financial services. They include ID verification, ownership structure, sanctions/PEP screening, and risk scoring.
Payment providers must complete KYB on each merchant before processing, and may re-verify periodically. Strong KYC reduces fraud and chargebacks, while clear risk controls keep onboarding fast for legitimate businesses.
In the product
Where this term matters in operation.
The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.
In sales
Terms like this appear inside POS, checkout, bookings, offers, and customer communication.
In back office
Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.
In integrations
APIs, imports, webhooks, and exports work better when teams use the same definitions.
Related terms.
Acquirer
Bank or payment institution that signs merchants and routes their card transactions into the card networks.
Apple Pay
Mobile wallet by Apple that tokenizes cards for contactless and in-app payments.
Card Fraud
Unauthorized card use or theft of credentials to initiate transactions.
Card Network
Payment network (e.g., Visa/Mastercard) that sets rules and routes card transactions between issuers and acquirers.