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GLOSSARY

Content Management System (CMS)

Platform to create and publish digital content across sites, apps, and channels.

A CMS lets teams author, localize, and publish content without code. It powers landing pages, menus, and product detail across channels.

CMS solutions like our CMS platform often feed POS, PMS, or RMS with updated descriptions, pricing, and media, and personalize via CRM data.

Modern CMS stacks support structured content, localization workflows, preview environments, and omnichannel delivery (web, mobile, signage). Content governance includes versioning, roles, approval flows, and analytics to measure engagement and conversion.

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In the product

Where this term matters in operation.

The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.

In sales

Terms like this appear inside POS, checkout, bookings, offers, and customer communication.

In back office

Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.

In integrations

APIs, imports, webhooks, and exports work better when teams use the same definitions.