GLOSSARY
Revenue Management System (RMS)
Tool that optimizes pricing and availability using demand, compset, and inventory data.
An RMS recommends prices and restrictions based on demand forecasts, competitor data, and inventory. It maximizes revenue while protecting occupancy and margins.
RMS products like our RMS platform feed rates to PMS and CM, and consume data from POS, CMS, and ERP for richer signals. They manage rate plans, restrictions (LOS, CTA/CTD), and pricing rules per segment or channel.
Advanced RMS tools simulate scenarios, factor seasonality and events, and expose controls for revenue managers to override recommendations. Good RMS outputs translate into improved RevPAR/ADR, fewer parity issues, and more accurate forecasts.
In the product
Where this term matters in operation.
The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.
In sales
Terms like this appear inside POS, checkout, bookings, offers, and customer communication.
In back office
Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.
In integrations
APIs, imports, webhooks, and exports work better when teams use the same definitions.
Related terms.
Acquirer
Bank or payment institution that signs merchants and routes their card transactions into the card networks.
API (Application Programming Interface)
A set of rules and protocols that allows different software applications to communicate with each other.
Apple Pay
Mobile wallet by Apple that tokenizes cards for contactless and in-app payments.
BaaS (Banking as a Service)
A model where licensed banks expose banking capabilities to other companies via APIs, letting them embed accounts, cards, or payments.