GLOSSARY
Enterprise Resource Planning (ERP)
System that unifies finance, procurement, inventory, and operations data.
ERP platforms centralize accounting, purchasing, inventory, and reporting so teams have a single source of truth.
ERPs like our ERP platform connect to POS, PMS, RMS, and HRM to synchronize costs, stock, and labor across the business. Core modules span GL, AP/AR, purchasing, inventory, and fixed assets.
Hospitality and retail often extend ERP with recipe/BOH costing, vendor catalogs, and landed-cost tracking. Tight ERP integration reduces reconciliation effort, speeds month-end close, and feeds real-time margin and variance reporting.
In the product
Where this term matters in operation.
The glossary is not meant to be academic. It explains the language teams use in Kotao while selling, planning, paying, reporting, and automating.
In sales
Terms like this appear inside POS, checkout, bookings, offers, and customer communication.
In back office
Finance, inventory, HR, and reporting need the same meaning so reports do not drift apart.
In integrations
APIs, imports, webhooks, and exports work better when teams use the same definitions.
Related terms.
Acquirer
Bank or payment institution that signs merchants and routes their card transactions into the card networks.
API (Application Programming Interface)
A set of rules and protocols that allows different software applications to communicate with each other.
Apple Pay
Mobile wallet by Apple that tokenizes cards for contactless and in-app payments.
BaaS (Banking as a Service)
A model where licensed banks expose banking capabilities to other companies via APIs, letting them embed accounts, cards, or payments.