GLOSSARY
Property Management System (PMS)
Core system for hospitality to manage rooms, reservations, housekeeping, and billing.
A PMS handles reservations, folios, housekeeping, and guest services. It is the operational hub for hotels and accommodations.
PMS platforms like our PMS platform integrate with CM for distribution, RMS for pricing, POS for on-property spend, and CRM for guest profiles. Key workflows include check-in/out, room assignment, billing, and tasking for housekeeping/maintenance.
A modern PMS exposes APIs and automations for upsells, keyless entry, and incident handling. Accurate PMS data underpins revenue reporting, forecasting, and reconciliation with payment processors and ERP.
Related
Related terms.
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Acquirer
Bank or payment institution that signs merchants and routes their card transactions into the card networks.
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API (Application Programming Interface)
A set of rules and protocols that allows different software applications to communicate with each other.
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Apple Pay
Mobile wallet by Apple that tokenizes cards for contactless and in-app payments.
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BaaS (Banking as a Service)
A model where licensed banks expose banking capabilities to other companies via APIs, letting them embed accounts, cards, or payments.